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Security Alert - Text and Email Fraud

November 28, 2017

SECURITY ALERT: TEXT MESSAGE FRAUD

It has been reported that members and non-members have received text messages from a local phone number, asking to call a 1-800 phone number to reactivate a FirstLight debit card or to increase their transaction limit.

IF YOU RECEIVE THIS TEXT MESSAGE, DO NOT CALL AND DO NOT GIVE THEM YOUR PERSONAL OR ACCOUNT INFORMATION.FirstLight would never initiate a call in this manner and would not ask their members for their debit card information, security code, or pin number to verify their account. 

What should I do if I receive this message?

DO NOT CALL the phone number and do not give them your personal or account information. Please delete the message immediately.

If you have received this text message and have given them your personal and/or account information we ask that you call FirstLight immediately at (800) 351-1670. 

Text Message Example:

 

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