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Branch Transformations

November 9, 2022
Branch Transformations
Our engagement centers will provide cutting edge technology while still providing friendly neighborhood service. The transformation will include many efficiencies for our members as well as our staff. Including self-service, member education, and community rooms for collaborations and meetings. Our knowledgeable staff will continue to focus on assisting members achieve financial wellness.

As we transform our engagement centers, you will continue to have access to all services. Branches & employees will remain available during the transition- empowering our membership towards financial success.

Once completed, you will still be able to conduct the same transactions on new technology.  You can even request specific denominations for your cash withdrawals! Employees will continue to remain on site to assist you.

Drive-thrus will continue to operate in the same manner.  The new technology will provide drive thru service 24/7 with available assistance until 8:00 pm.

As your community financial partner, FirstLight is focused on your member experience by providing convenience and access. This includes face to face relationships that provide financial guidance and education to help members achieve their goals. People will continue to be at the heart of everything we do and YOUR new member experience will be even better tomorrow!

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