IMPORTANT CHANGES TO FIRSTLIGHT DEBIT CARDS

Activate Your New Debit Card Today!

Activating your new Visa debit card is easy.

Once your card arrives in your mailbox, follow the steps below to activate and begin using your card.

Online/Mobile Banking 

Or Call (888) 691-8661 

Your PIN will remain the same. If you would like to get a new PIN, please call (888) 891-2435. Your PIN will not be sent in the mail.

After your activation has been completed, use your new chip-enhanced and contactless debit card anywhere Visa is accepted.

The debit card you’ve come to trust is getting even better.

Starting July 2019, FirstLight will begin issuing new chip-enhanced and contactless Visa Debit cards to all debit cardholders. Expect your new card to arrive in the mail soon.

Enjoy the possibilities of your FirstLight Visa Debit Card:

Plus! You’ll continue to enjoy your favorite benefits:

*Walgreens and 7-Eleven No Fee ATMs include Cardtronics ATMs only

Using Your Chip-Enhanced Card

When making a transaction with your new chip-enhanced card, it’s important to leave the card in the terminal until the transaction is complete. (if you remove the card too soon, the transaction will end and your purchase will not be processed.)

  1. Insert the chip portion of the card into the terminal with the chip facing up
  2. Follow the prompts on the terminal screen
  3. The terminal will display the purchase amount
  4. When your transaction is complete, you will be prompted to remove your card

At restaurants, a portable terminal may be brought to your table. Remember, if a chip terminal is not available, you will still be able to make purchases by swiping your card and signing your receipt.

Tapping to pay with a contactless Visa card is fast, easy and secure

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