ID Theft Services
FREE Identity Theft Resolution Services
As a FirstLight member, now you have a fraud specialist in your corner – ready to assist you.
Don’t put your family at risk of identity theft. Call FirstLight Federal Credit Union at 800-351-1670.
Suspect your identity has been compromised? Need immediate document assistance? Call FirstLight at 800-351-1670.
We will connect you to your fraud specialist at Identity Theft 911®, who handles all the hard work through the process of restoring your identity, credit, and good name.
For valuable identity theft educational resources, visit: firstlightfcu-idtheft.org While no one is immune to identity theft, education and awareness are your best lines of defense. That’s why you’ll have access to our unparalleled, daily updated educational website featuring up-to-the-minute threat alerts, in-depth articles, monthly newsletters, and a wealth of useful tips and preventative guidelines.
Right now, identity thieves are searching for their next victim and obtaining personal information through stolen, lost or discarded documents. In the blink of an eye, they can open new accounts in your name or make unauthorized purchases long before you even notice something is amiss.
All FirstLight members have FREE unlimited, one-on-one access to a fraud specialist.
Fortunately, you and your household family members have FREE, unlimited one-on-one access to a highly experienced fraud specialist at Identity Theft 911®, the nation’s leader in identity management and fraud education. From the moment you are connected to Identity Theft 911, this fraud specialist becomes your own personal advocate and ally, handling the resolution process, step-by-step, until your good name is restored.
With years of experience dealing with law enforcement and government agencies, creditors and credit bureaus, your fraud specialist will cut through the red tape so you don’t have to struggle on your own.
Our comprehensive Identity Theft Resolution Services bring you all these FREE fraud specialist services.
PROACTIVE
To help stop thieves in their tracks, lock criminals out, limit the damage and avoid identity theft, you get FREE hands-on fraud-specialist assistance:
- When a wallet or purse is lost or stolen
- If you saw someone “shoulder surfing” while you were using an ATM or laptop
- During a local or cross-country move
- When your children’s identity is at risk
- When a loved one dies
- During active military service
RESOLUTION
To help completely resolve identity theft, you can expect FREE:
- Unlimited fraud specialist help, plus a year of active follow-up
- Fraud specialist-assisted credit file alerts and credit bureau notification
- Help filing a police report and a comprehensive case file to aid law enforcement
- Assistance producing a Fraud Victim Affidavit and creating your Identity Theft Passport
- For identity theft victims, one year of free: fraud monitoring of 1,000 public record data bases plus credit monitoring, including a 3-in-1 credit report
- Help replacing checks, credit and debit cards
- Assistance with medical identity theft
IDENTIFICATION AND DOCUMENT RECOVERY
You will receive FREE help replacing lost, stolen or destroyed documents and identification when you’re traveling abroad or have lost them due to a disaster like Hurricane Ike, as well as in an earthquake, tornado, flood, or other natural disaster or home fire.
While you’re traveling…
- Worldwide toll-free access to a fraud specialist, when you call before you leave the country
- Assistance getting travel documents needed to expedite your return home
After a disaster…
- Help with emergency authentication and credentials
- Assistance with rapid replacement of critical documents, such as birth certificates, loan documents, INS and IRS documents
- Assistance with accessing, protecting and re-assembling financial, credit and employment related data and files
- Coordination with aid organizations
- Ensuring uninterrupted access to financial institutions and services
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