The credit union offers technical support 24 hours a day, seven days a week. Call our toll-free number to receive assistance on accessing our website or Online banking.

Technical Support
1-888-908-7438
*Please note: The technical support line will not be able to re-set passwords.

Member Service Center
Call: (915) 562-1172 or (800) 351-1670
Fax: (915) 564-3282
Hours: Mon. - Fri. 8 am - 6 pm, Sat. 9 am - 1 pm

Personal Access Line (PAL)
Call: (915) 751-1147 or (800) 362-9076

Electronic Services
E-mail: cumail@firstlightfcu.org or
Contact Us using our secure form

Bill Pay Customer Care
Call: (800) 782-7093

Lost/Stolen VISA Debit/Credit Cards
Call: (800) 449-7728

To reorder checks 24 hours a day, seven days a week
Call 1-800-355-8123

ABA/Routing Number
312080941

Mailing Address
FirstLight Federal Credit Union
P.O. Box 24901
El Paso, TX 79914-9001